Frequently asked questions
Cancellations or rescheduling must be made at least 12 hours prior to the scheduled start time; changes made less than 12 hours in advance will be considered a late cancellation.
No charge for cancellations made with more than 12 hours notice.
A 50% rental fee will be charged for late cancellations.
A 100% charge of the rental fee will be applied for no-shows.
How to cancel:
Online booking portal
Call 267-740-7913 during business hours
House Member is a $49 per month membership that includes:
-5-day booking window (so on Monday, you can book a bay on Friday)
-Access to Leagues and Tournaments
-10% off all Bay rentals
The Nest is a $199 per month membership that includes:
-7-day booking window
-Free to play during Member Hours, pending availability
-Eligible to book 2 Hours per day during Member hours
-10% off Peak Bay Rental Hours
-Access to League & Tournament play
(Limited to a maximum of 65 members, a wait list will be created)
The Grinder is $299 per month membership that includes:
-Everything in The Nest Membership plus:
-10-day booking window
-2 Peak hours per month (4 pm – 9 pm daily + (9am-9 pm Saturday & Sunday)
(Limited to a maximum of 35 members, wait list will be created)